Frequently asked questions

How far is Queenscliff and Point Lonsdale from Ingenia Holidays Queenscliff Beacon?

Ingenia Holidays Queenscliff Beacon is located near the roundabout at the end of the Bellarine Highway between Point Lonsdale and Queenscliff.  It is a short 4 minute drive or 45 minute walk to Queenscliff.  To visit picturesque Point Lonsdale, it is a short 3 minute drive or a 20 minute walk along the beach promenade to the main street.

How far away is the beach?

The ideal beach for swimming is Point Lonsdale which is only a short 5 minute or 45 minute walk drive from Ingenia Holidays Queenscliff Beacon.

Is your park pet-friendly?

No, pets are not permitted at Ingenia Holidays Queenscliff Beacon.

What is there for kids to do in Queenscliff?

There is plenty for kids to do at Ingenia Holidays Queenscliff Beacon including the Indoor Adventure Playground, the Bike and Go-Kart Hire, and the Kidz Club House.

Can I stay to use the park facilities after I have checked out?

Yes, this is all day parking out the front of the park and you are welcome to stay for the day to enjoy the park facilities.

How do I access the 24/7 fitness centre?

Call into reception to sign a form and pick up your Fitness Centre lanyard to keep for your stay.

Do you have a restaurant on-site?

Whilst we do not have a restaurant on site, we do offer ready-prepared meals from the local chef at 360Q (pre-order and can be in your fridge on arrival for you to heat up & enjoy).

We also offer barista coffee and self-catering breakfast supplies available in our resort shop.

Do you have bikes for hire? What is the policy?

Bike hire is available between the hours of 8am – 7pm.  All bikes must be returned by 7pm.  Mountain bikes are available for hire hourly, half day (up to 4 hours) or full day with rates starting from $10. Mountain bikes are available to both resort and non-resort guests.  Bike helmets are included in the price of bike hire.

Do you hire tennis rackets?

Yes.  There is no charge for Beacon guests for racket rental.

Do you charge for additional guests that stay with me?

Accommodation and site fees are based on a nightly rate with a minimum charge covering up to two people.  Additional person fees apply for any extra overnight guests aged 2 years and over.  Infants under two years of age stay free with two paying guests.

What size caravans and motorhomes can you accommodate?

Please call the park to check your rigs suitability.

Do you have a camp kitchen?

We sure do. Our camp kitchen includes a steel gas cooktop, oven, microwave, BBQs and table seating for up to 30 people.

Do you have an outdoor fire pit?

We sure do. Our communal garden and gas lit fireplace is located next to the giant chess set and features a unique custom-designed spherical fire-pit.

Do you have a shop on site?

Yes, our shop is open from 8am to 7pm everyday and the espresso cart is open 8am to 4.30pm. The shop is stocked with all of the holiday essentials and caters to your entertainment needs too, with DVD hire, board games, sports equipment and, of course, mountain bikes and GoKarts for hire.

Ask our team for assistance with local information, bike trails, attraction brochures and touring maps – we can’t wait for you to explore our beautiful region.

What facilities do you have for children?

We have a great range of child-friendly facilities including an indoor pool and spa, indoor adventure playground, giant jumping pillow, Coutakidz Clubhouse, bike and go-kart hire, outdoor playground, tennis and basketballs and more.

Do you offer baby sitting services?

We recommend booking through Geelong Nannies who can come to the park and provide a babysitting service. Please talk to the park team for more details.

How much free WiFi is offered?

You will receive 1GB per device, per day for use during your stay at Ingenia Holidays Queenscliff Beacon.

How warm is your pool?

The indoor heated pool sits between 29 and 31 degrees celcius, all year round.

Where are the best nearby walking tracks in Queenscliff?

Swan Bay Nature Walk – for more information click here.

Lovers Lane Walk – a secret walk through the back tracks amongst the moonahs (running parallel to the beach).  For more information click here.

Queenscliff Dune Walk – for more information click here.

What if I have a complaint?

Tell us. A positive guest experience is what we are about. Don’t be afraid to have a chat with one of our friendly team or our park manager if you have any issues. If we can do anything to make your stay more enjoyable, please let us know so we can look into it straight away.