Full payment must be received at the time of booking, this includes long weekends and peak periods such as Christmas and Easter.
If you do not notify the park of your cancellation or if you do not arrive on the day of your scheduled arrival date, your reservation will be cancelled by the park owner without refund of any paid deposit.
During the low season, deposits will only be refunded if the park is notified of your cancellation 48 hours prior to your scheduled arrival (less an administration fee of $50). If notice of your cancellation is received after this time the park may retain the deposit paid.
High or Mid Season
Deposits for reservations made wholly or partially in high and mid seasons will only be refunded if you notify the park of your cancellation at least 60 days prior to your scheduled arrival (less an administration fee of $50). If you provide less than the required period of notice of cancellation, your deposit will only be refunded if the category of site or cabin that you booked is able to be resold.
We do not refund should you cut short your reservation or holiday.