Terms and Conditions

Deposit payments, in line with specific tariff terms and conditions, are required at time of booking. Non-compliance of the below deposit terms and conditions in regards to your reservation, may result in your reservation being cancelled.

Please note that we do not refund should you cut short your booking. This includes shortening your stay due to inclement weather.

Whilst we attempt to satisfy all special requests in regards to bookings, we are unable to guarantee any such requests. Upon check in, you will be allocated the most appropriate cabin/site available, taking into account any special requests you may have.

Please find below the specific terms and conditions that apply to each Tariff Type. The Tariff Type can be located on the confirmation email sent to you after booking.

These tariff terms and conditions will also appear in the inclusions section on our website at time of booking.

Tariff Type: Best Flexible Rate

Terms and Conditions

  1. First night is payable at the time of booking, special periods including but not limited to Christmas and Easter may require additional deposits.
  2. Reservations can be amended or adjusted up until 48 hours prior to your scheduled arrival
  3. Should you wish to cancel your booking you must notify the park 48 hours prior to your scheduled arrival. Deposits will only be refunded if the park is notified 48 hours prior to your scheduled arrival (less an administration fee of $50).
  4. If notice of your cancellation is received within 48 hours to your scheduled arrival time, the park may retain all monies paid.
  5. If you do not arrive on your reservation date your booking will be cancelled without refund or credit
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. If you wish to reduce your nights booked after commencement of your stay with us, we regret that we are unable to refund any monies paid.

Tariff Type: Seniors Special

Terms and Conditions

  1. First night is payable at the time of booking, special periods including but not limited to Christmas and Easter may require additional deposits. These will be communicated separately if applicable
  2. Must present valid seniors card at check-in. If not provided the rate will revert back to the Best Flexible Rate.
  3. 10% discount off our Best Flexible Rate. No further discounts will apply when booking on this rate.
  4. Reservations can be amended or adjusted up until 48 hours prior to your scheduled arrival
  5. Should you wish to cancel your booking you must notify the park 48 hours prior to your scheduled arrival. Deposits will only be refunded if the park is notified 48 hours prior to your scheduled arrival (less an administration fee of $50).
  6. If notice of your cancellation is received within 48 hours to your scheduled arrival time, the park may retain all monies paid.
  7. If you do not arrive on your reservation date your booking will be cancelled without refund or credit
  8. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  9. If you wish to reduce your nights booked after commencement of your stay with us, we regret that we are unable to refund any monies paid.

Tariff Type: Advanced Purchase Offer

Terms and Conditions

  1. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  2. Offer only available to book 28 days in advance. 20% discount off our Best Flexible Rate.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Kids Stay Free:

Terms and Conditions

  1. Minimum 2 Night Stay required.
  2. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Stay 4 Pay 3

Terms and Conditions

  1. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  2. 100% discount off our Best Flexible Rate applies to the 4th night of stay. Minimum 4 night applies.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Mid-Week Special

Terms and Conditions

  1. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  2. 30% discount off our Best Flexible Rate. Minimum 2 nights. Must stay between Sunday and Thursday only.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Loyalty Re-booking 1718

Terms and Conditions

Reservations booked on this Tariff will require prepayment in line with the schedule set out below.

  1. First Night Deposit at time of booking (Non-Refundable after booking)
  2. 25% deposit of total stay cost required by 1st March 2018 (Non-Refundable after this date)
  3. 50% deposit of total stay cost required by 30th June 2018 (Non-Refundable after this date)
  4. Full Payment due 1st October 2018 (Non-Refundable after this date)
  5. In the event of a No Show all deposits paid will be forfeited.

Reservations held between these dates can be cancelled or amended up until the 1st October 2018 in line with the cancellation penalties below.

  1. Bookings cancelled after booking but prior to the 1st of March 2018 will forfeit their first nights deposit.
  2. Bookings cancelled between the 1st of March and the 29th of June 2018 will forfeit their full deposit paid (25% deposit of the total stay cost)
  3. Bookings cancelled between the 30th of June and the 30th of September will forfeit their full deposit paid (50% deposit of the total stay cost)
  4. Bookings cancelled after the 1st of October 2018 will forfeit their Full Payment (100% deposit of the total stay cost)

Tariff Type: Summer 18/19 Pre Sale

Terms and Conditions

Reservations booked on this Tariff will require Full prepayment at time of booking. If you wish to cancel your booking, the following cancellation terms will apply:

Reservations held between these dates can be cancelled or amended up until the 1st October 2018 in line with the cancellation penalties below.

  1. Bookings cancelled after booking but prior to the 1st of March 2018 will forfeit their first nights deposit.
  2. Bookings cancelled between the 1st of March and the 29th of June 2018 will forfeit their full deposit paid (25% deposit of the total stay cost)
  3. Bookings cancelled between the 30th of June and the 30th of September will forfeit their full deposit paid (50% deposit of the total stay cost)
  4. Bookings cancelled after the 1st of October 2018 will forfeit their Full Payment (100% deposit of the total stay cost)

Weather

  • 10°C

    Partly cloudy

    Wind: West, 3.4km/h

    Pressure: 1015 hPA

    Sunrise: 6:53AM Sunset: 5:40PM

    Ingenia Holidays Albury
  • 16°C

    Clear sky

    Wind: West, 5.4km/h

    Pressure: 1012 hPA

    Sunrise: 6:38AM Sunset: 5:34PM

    Ingenia Holidays Mudgee
  • 24°C

    Clear sky

    Wind: Northwest, 4.3km/h

    Pressure: 1014 hPA

    Sunrise: 6:16AM Sunset: 5:28PM

    BIG4 Ingenia Holidays Noosa
  • 22°C

    Clear sky

    Wind: North, 5.7km/h

    Pressure: 1012 hPA

    Sunrise: 6:16AM Sunset: 5:24PM

    Ingenia Holidays Kingscliff
  • 19°C

    Partly cloudy

    Wind: West, 3.8km/h

    Pressure: 1011 hPA

    Sunrise: 6:28AM Sunset: 5:24PM

    Ingenia Holidays One Mile Beach
  • 22°C

    Fair

    Wind: West-Southwest, 5.4km/h

    Pressure: 1010 hPA

    Sunrise: 6:31AM Sunset: 5:27PM

    Ingenia Holidays Hunter Valley
  • 21°C

    Partly cloudy

    Wind: West, 5km/h

    Pressure: 1010 hPA

    Sunrise: 6:31AM Sunset: 5:26PM

    BIG4 ingenia Holidays Lake Macquarie
  • 20°C

    Clear sky

    Wind: Southwest, 2.8km/h

    Pressure: 1010 hPA

    Sunrise: 6:35AM Sunset: 5:28PM

    Ingenia Holidays Nepean River
  • 16°C

    Clear sky

    Wind: West, 5.4km/h

    Pressure: 1012 hPA

    Sunrise: 6:38AM Sunset: 5:34PM

    Ingenia Holidays Mudgee Valley
  • 12°C

    Partly cloudy

    Wind: West-Southwest, 4.3km/h

    Pressure: 1015 hPA

    Sunrise: 6:57AM Sunset: 5:44PM

    Ingenia Holidays Sun Country
  • 19°C

    Fair

    Wind: Southwest, 2.3km/h

    Pressure: 1011 hPA

    Sunrise: 6:34AM Sunset: 5:27PM

    Ingenia Holidays Sydney Hills
  • 21°C

    Partly cloudy

    Wind: Northeast, 3km/h

    Pressure: 1011 hPA

    Sunrise: 6:22AM Sunset: 5:23PM

    Ingenia Holidays White Albatross
  • 16°C

    Clear sky

    Wind: Southwest, 2.4km/h

    Pressure: 1010 hPA

    Sunrise: 6:38AM Sunset: 5:27PM

    BIG4 Ingenia Holidays Lake Conjola
  • 19°C

    Partly cloudy

    Wind: West, 3.8km/h

    Pressure: 1011 hPA

    Sunrise: 6:28AM Sunset: 5:24PM

    BIG4 Ingenia Holidays Soldiers Point
  • 17°C

    Fair

    Wind: North-Northwest, 0.5km/h

    Pressure: 1010 hPA

    Sunrise: 6:40AM Sunset: 5:27PM

    BIG4 ingenia Holidays Broulee
  • 21°C

    Partly cloudy

    Wind: North, 2.6km/h

    Pressure: 1011 hPA

    Sunrise: 6:22AM Sunset: 5:23PM

    Ingenia Holidays South West Rocks
  • 17°C

    Fair

    Wind: North-Northwest, 0.5km/h

    Pressure: 1010 hPA

    Sunrise: 6:40AM Sunset: 5:27PM

    Ingenia Holidays Ocean Lake
  • 21°C

    Clear sky

    Wind: North-Northwest, 4.8km/h

    Pressure: 1016 hPA

    Sunrise: 6:16AM Sunset: 5:30PM

    Ingenia Holidays Hervey Bay
  • 19°C

    Partly cloudy

    Wind: West, 3.8km/h

    Pressure: 1011 hPA

    Sunrise: 6:28AM Sunset: 5:24PM

    Ingenia Holidays Avina
  • 24°C

    Fair

    Wind: East-Southeast, 3.3km/h

    Pressure: 1015 hPA

    Sunrise: 6:35AM Sunset: 6:08PM

    BIG4 Ingenia Holidays Cairns Coconut
  • 20°C

    Partly cloudy

    Wind: Southeast, 2.3km/h

    Pressure: 1011 hPA

    Sunrise: 6:24AM Sunset: 5:22PM

    Big4 Ingenia Holidays Bonny Hills

Trip Advisor

  • Ingenia Holidays Albury
  • Ingenia Holidays Mudgee
  • BIG4 Ingenia Holidays Noosa
  • Ingenia Holidays Kingscliff
  • Ingenia Holidays One Mile Beach
  • Ingenia Holidays Hunter Valley
  • BIG4 ingenia Holidays Lake Macquarie
  • Ingenia Holidays Nepean River
  • Ingenia Holidays Mudgee Valley
  • Ingenia Holidays Sun Country
  • Ingenia Holidays Sydney Hills
  • Ingenia Holidays White Albatross
  • BIG4 Ingenia Holidays Lake Conjola
  • BIG4 Ingenia Holidays Soldiers Point
  • BIG4 ingenia Holidays Broulee
  • Ingenia Holidays South West Rocks
  • Ingenia Holidays Ocean Lake
  • Ingenia Holidays Hervey Bay
  • Ingenia Holidays Avina
  • BIG4 Ingenia Holidays Cairns Coconut
  • Big4 Ingenia Holidays Bonny Hills

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