Terms and Conditions

Deposit payments, in line with specific tariff terms and conditions, are required at time of booking. Non-compliance of the below deposit terms and conditions in regards to your reservation, may result in your reservation being cancelled.

Please note that we do not refund should you cut short your booking. This includes shortening your stay due to inclement weather.

Whilst we attempt to satisfy all special requests in regards to bookings, we are unable to guarantee any such requests. Upon check in, you will be allocated the most appropriate cabin/site available, taking into account any special requests you may have.

Please find below the specific terms and conditions that apply to each Tariff Type. The Tariff Type can be located on the confirmation email sent to you after booking.

These tariff terms and conditions will also appear in the inclusions section on our website at time of booking.

Tariff Type: Best Flexible Rate

Terms and Conditions

  1. First night is payable at the time of booking, special periods including but not limited to Christmas and Easter may require additional deposits.
  2. Reservations can be amended or adjusted up until 48 hours prior to your scheduled arrival
  3. Should you wish to cancel your booking you must notify the park 48 hours prior to your scheduled arrival. Deposits will only be refunded if the park is notified 48 hours prior to your scheduled arrival (less an administration fee of $50).
  4. If notice of your cancellation is received within 48 hours to your scheduled arrival time, the park may retain all monies paid.
  5. If you do not arrive on your reservation date your booking will be cancelled without refund or credit
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. If you wish to reduce your nights booked after commencement of your stay with us, we regret that we are unable to refund any monies paid.

Tariff Type: Seniors Special

Terms and Conditions

  1. First night is payable at the time of booking, special periods including but not limited to Christmas and Easter may require additional deposits. These will be communicated separately if applicable
  2. Must present valid seniors card at check-in. If not provided the rate will revert back to the Best Flexible Rate.
  3. 10% discount off our Best Flexible Rate. No further discounts will apply when booking on this rate.
  4. Reservations can be amended or adjusted up until 48 hours prior to your scheduled arrival
  5. Should you wish to cancel your booking you must notify the park 48 hours prior to your scheduled arrival. Deposits will only be refunded if the park is notified 48 hours prior to your scheduled arrival (less an administration fee of $50).
  6. If notice of your cancellation is received within 48 hours to your scheduled arrival time, the park may retain all monies paid.
  7. If you do not arrive on your reservation date your booking will be cancelled without refund or credit
  8. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  9. If you wish to reduce your nights booked after commencement of your stay with us, we regret that we are unable to refund any monies paid.

Tariff Type: Advanced Purchase Offer

Terms and Conditions

  1. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  2. Offer only available to book 28 days in advance. 20% discount off our Best Flexible Rate.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Kids Stay Free:

Terms and Conditions

  1. Minimum 2 Night Stay required.
  2. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Stay 4 Pay 3

Terms and Conditions

  1. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  2. 100% discount off our Best Flexible Rate applies to the 4th night of stay. Minimum 4 night applies.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Mid-Week Special

Terms and Conditions

  1. Non-Refundable credit card pre-payment is required for entire stay at the time of booking.
  2. 30% discount off our Best Flexible Rate. Minimum 2 nights. Must stay between Sunday and Thursday only.
  3. Reservations cannot be cancelled, amended or adjusted after booking without penalty.
  4. If you do not arrive on your reservation date your reservation will be cancelled without refund or credit.
  5. Offer cannot be combined with any other promotional offer and is not valid with any other discount.
  6. Name on the reservation must be the same as the credit cardholder's name and same individual must check-in for the stay
  7. Offer is subject to availability and blackout dates may apply

Tariff Type: Loyalty Re-booking 1718

Terms and Conditions

Reservations booked on this Tariff will require prepayment in line with the schedule set out below.

  1. First Night Deposit at time of booking (Non-Refundable after booking)
  2. 25% deposit of total stay cost required by 1st March 2018 (Non-Refundable after this date)
  3. 50% deposit of total stay cost required by 30th June 2018 (Non-Refundable after this date)
  4. Full Payment due 1st October 2018 (Non-Refundable after this date)
  5. In the event of a No Show all deposits paid will be forfeited.

Reservations held between these dates can be cancelled or amended up until the 1st October 2018 in line with the cancellation penalties below.

  1. Bookings cancelled after booking but prior to the 1st of March 2018 will forfeit their first nights deposit.
  2. Bookings cancelled between the 1st of March and the 29th of June 2018 will forfeit their full deposit paid (25% deposit of the total stay cost)
  3. Bookings cancelled between the 30th of June and the 30th of September will forfeit their full deposit paid (50% deposit of the total stay cost)
  4. Bookings cancelled after the 1st of October 2018 will forfeit their Full Payment (100% deposit of the total stay cost)

Tariff Type: Summer 18/19 Pre Sale

Terms and Conditions

Reservations booked on this Tariff will require Full prepayment at time of booking. If you wish to cancel your booking, the following cancellation terms will apply:

Reservations held between these dates can be cancelled or amended up until the 1st October 2018 in line with the cancellation penalties below.

  1. Bookings cancelled after booking but prior to the 1st of March 2018 will forfeit their first nights deposit.
  2. Bookings cancelled between the 1st of March and the 29th of June 2018 will forfeit their full deposit paid (25% deposit of the total stay cost)
  3. Bookings cancelled between the 30th of June and the 30th of September will forfeit their full deposit paid (50% deposit of the total stay cost)
  4. Bookings cancelled after the 1st of October 2018 will forfeit their Full Payment (100% deposit of the total stay cost)

Weather

  • 14°C

    Clear sky

    Wind: West-Northwest, 0.9km/h

    Pressure: 1025 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Albury
  • 20°C

    Clear sky

    Wind: East, 0.3km/h

    Pressure: 1022 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Mudgee
  • 21°C

    Light rain showers

    Wind: South-Southeast, 5.8km/h

    Pressure: 1021 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    BIG4 Noosa
  • 21°C

    Partly cloudy

    Wind: South-Southeast, 4.3km/h

    Pressure: 1022 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Kingscliff
  • 17°C

    Fair

    Wind: West-Southwest, 3.1km/h

    Pressure: 1023 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    One Mile Beach
  • 20°C

    Fair

    Wind: South, 1.7km/h

    Pressure: 1023 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Hunter Valley
  • 20°C

    Fair

    Wind: South, 2.9km/h

    Pressure: 1023 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    BIG4 Lake Macquarie
  • 20°C

    Partly cloudy

    Wind: Southeast, 1.4km/h

    Pressure: 1023 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Nepean River
  • 20°C

    Clear sky

    Wind: East, 0.3km/h

    Pressure: 1022 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Mudgee Valley
  • 16°C

    Clear sky

    Wind: South-Southwest, 3.9km/h

    Pressure: 1025 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Sun Country
  • 18°C

    Partly cloudy

    Wind: South-Southeast, 4.3km/h

    Pressure: 1023 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Sydney Hills
  • 20°C

    Partly cloudy

    Wind: East-Northeast, 1.5km/h

    Pressure: 1022 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    White Albatross
  • 16°C

    Cloudy

    Wind: South-Southwest, 3.2km/h

    Pressure: 1024 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    BIG4 Lake Conjola
  • 17°C

    Fair

    Wind: West-Southwest, 3.1km/h

    Pressure: 1023 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    BIG4 Soldiers Point
  • 16°C

    Fair

    Wind: East-Southeast, 1km/h

    Pressure: 1024 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    BIG4 Broulee
  • 20°C

    Fair

    Wind: Northeast, 1.9km/h

    Pressure: 1022 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    South West Rocks
  • 16°C

    Fair

    Wind: East-Southeast, 1km/h

    Pressure: 1024 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Ocean Lake
  • 22°C

    Partly cloudy

    Wind: Southeast, 6.3km/h

    Pressure: 1020 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Hervey Bay
  • 17°C

    Fair

    Wind: West-Southwest, 3.1km/h

    Pressure: 1023 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Avina
  • 25°C

    Partly cloudy

    Wind: Southeast, 6.1km/h

    Pressure: 1015 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    BIG4 Cairns Coconut
  • 20°C

    Clear sky

    Wind: East-Southeast, 1.7km/h

    Pressure: 1022 hPA

    Sunrise: 3:53PM Sunset: 4:00AM

    Ingenia Holidays
    Big4 Bonny Hills

Trip Advisor

  • Ingenia Holidays
    Albury
  • Ingenia Holidays
    Mudgee
  • Ingenia Holidays
    BIG4 Noosa
  • Ingenia Holidays
    Kingscliff
  • Ingenia Holidays
    One Mile Beach
  • Ingenia Holidays
    Hunter Valley
  • Ingenia Holidays
    BIG4 Lake Macquarie
  • Ingenia Holidays
    Nepean River
  • Ingenia Holidays
    Mudgee Valley
  • Ingenia Holidays
    Sun Country
  • Ingenia Holidays
    Sydney Hills
  • Ingenia Holidays
    White Albatross
  • Ingenia Holidays
    BIG4 Lake Conjola
  • Ingenia Holidays
    BIG4 Soldiers Point
  • Ingenia Holidays
    BIG4 Broulee
  • Ingenia Holidays
    South West Rocks
  • Ingenia Holidays
    Ocean Lake
  • Ingenia Holidays
    Hervey Bay
  • Ingenia Holidays
    Avina
  • Ingenia Holidays
    BIG4 Cairns Coconut
  • Ingenia Holidays
    Big4 Bonny Hills

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