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COVID-19 TRAVEL UPDATE
Safe holidays are great holidays
Our team is standing by ready to help. We’ll bring you the latest news and information right here, as well as on our Facebook page. As a community, we are doing what we can to help combat COVID-19.
To view the latest State health orders follow the links below:
New South Wales Government Updates:
NSW Public Heath Orders
Queensland Government Updates:
QLD Public Health Orders
Your safety and security is our priority. As a community, we are doing what we can
to help combat COVID-19.
We have implemented
a few changes to make sure your great break
is a safe one too.
Restaurant or Cafe
Indoor Swimming Pool
Kids Club Activities
Tennis / Ball Court
Please note that Social Distancing of 1.5m per person or one person per 4m2 applies.
Maximum person limits for facilities apply as indicated by signage.
FREQUENTLY ASKED QUESTIONS
During this time of uncertainty, we want to assure you we are here to help!
What is Ingenia Holidays doing to reduce the risk of COVID-19?
Your safety and security is our priority. We have implemented the following changes across our parks:
- Contactless check-in
- Enhanced cleaning and sanitisation of surfaces and high-touch areas
- Installation of hand sanitisation stations
- The introduction of cabin door seals
What is your cancellation policy?
You'll find our standard terms and conditions here.
What should I do about my exisiting booking?
Fill out the form below and we'll get back to you within 48 hours.
Looking for more information on COVID-19 and travel restrictions?
Click the following links to view the latest advice from the government:
New South Wales
GOT A QUESTION?
Simply fill out the form below and they will be in contact within 24 hours.
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