Frequently asked questions

Is your park pet friendly?

We offer Pet Friendly sites and Cabins, subject to availability and blackout dates may apply. To book your pet-friendly stay call or email park reception.

Where are you located?

We are located at 6 Lyttle St in Broulee, NSW.

What are your park opening hours?

Our reception is open from 9am – 5pm, 7 days a week all year round with exentended opening hours over Summer.

What time is check-in?

You can check-in for sites from 12:00pm. Check-in for cabins is from 2:00pm.

What time is check-out?

Check-out time is 10:00am.

Do you allow late arrivals?

Yes, we do! But you will need to let us know in advance so we can arrange your access.

What is

What is your late check-in procedure?

Please contact us during office hours to arrange an after-hours check-in.

How big is the park?


Our park is spread across 5 acres with direct access to Broulee beach.

How close is the park to the town centre?

We are located just 600 metres from the local general store and approximately 20 minutes in the car from Batemans Bay.

What facilities does the town offer?

In Broulee, you will find a general store, takeaway shop, chemist, newsagency, surf shop and real estate agent. Local businesses offer lessons, tours and equipment hire for surfing, stand-up paddle boarding, snorkelling and kayaking.

What is access to the property like?

The park can be easily accessed from Lyttle Street. Please note, roads within the park can be tight for large rigs.

What type of cabins do you have?

We have a wide variety of cabin accommodation to suit all needs and budgets.

Do we need to bring our own linen if staying in a cabin?

You won’t need to bring your own linen. It is all provided (including towels) when staying in our cabin accommodation.

Do you have caravan sites as well as cabins?

We have a range of powered caravan and camping sites.

What size caravans and motorhomes can you accommodate?

Our sites can cater for caravans and motorhomes up to 30ft. Please note, some access roads are narrow and can be hard to negotiate with large rigs.

Do you have room for big rigs and motorhomes?

We are able to accommodate big rigs and motorhomes during the off-season. Please call the park to check site availability and your rig’s suitability.

Do you have sites to fit camper trailers?

Yes, we do! But be sure to book in advance.

Do you have ensuite facilities for caravan and camping sites?

We do not have any ensuite sites, but we have plenty of shared amenities.

Are dump points provided at your caravan park?

We provide a dump point for use by in-house guests.

What type of amenities do you offer?

We have male/female amenities with toilets and showers. We also have an accessible bathroom.

Do you have washing machines and dryers for guest use?

There is a laundry with both washing machines and dryers located adjacent to the amenities.

How much is it to use your washing machine/dryer?

Our machines cost $5 per load for both the washing machines and the dryers.

Do you have BBQ facilities?

We sure do! It would be un-Australian not too!

Is there a charge to use your BBQ facilities?

We do not charge for the use of BBQs.

Do you have a camp kitchen?

Yes, we do. We have full camp kitchen facilities, including a stove top, oven, microwave and fridge. Guests should bring along their own cooking gear and utensils.

Do you allow fires?

Braziers are available to hire from reception at $15 per day and subject to availability. Brazier use is at the discretion of the Park Manager and subject to completion of a Brazier Hire and Safe Use Acknowledgement form available at reception. Guests choosing to use their own personal Brazier will need to ensure it meets minimum safety requirements and complete a Brazier Hire and Safe Use Acknowledgement form.

Do you have a shop on site?

We have a small shop that sells ice creams and ice

Do you have a restaurant on site?

No, we don’t. There is a takeaway shop in Broulee and plenty of dining options nearby in Batemans Bay and Moruya.

Do you have internet access?

Yes, internet access is available in the park. Please speak to our friendly reception team for more details.

What facilities do you have for children?

We have a great range of child-friendly facilities including a playground, jumping cushion, pool and toddlers pool, a TV and games room and pedal karts. We also offer Kids Club activities during the school holidays. Please speak to our staff for more details.

Do you allow children to ride bikes, scooter, ripsticks and roller blades?

Yes, but they will need to complete a Rider’s Licence and have a Rider’s wristband on at all times. Helmets must be worn when riding in the park.

How far are you from the beach?

Broulee beach is just a 100-metre walk via our private access trail.

How far are you from the river?

We are a short 5 minute drive to Tomago river and a 10 minute drive to Moruya River.

Do you have a pool?

Yes, we do.

Do you have a jumping cushion?

Yes, we do.

Do I need to book before I arrive?

You should always book in advance to avoid disappointment. You can also snag yourself some great deals by booking in advance!

What are your tariffs?

Our tariffs vary throughout the year. You can get some great deals on holidays during the quieter months, whilst during the peak summer months, you are looking at higher rates.

What credit cards do you accept?

We accept Visa and Mastercard.

What is the minimum reservation period?

Depending upon the time of year you are looking to stay, minimum stays may be required (particulary during school holidays or peak seasons). It is best to check the booking conditions once you have decided on your exact dates to ensure you are provided with accurate information.

What is your cancellation policy?

Our cancellation policy can vary depending on the time of year and the rate you book. It is best to confirm this at the time of booking or by checking the terms and conditions page for a general policy.

What if I need assistance after-hours?

An after hours number is available for all our guests – we have an onsite manager who will be happy to help you.

What if I need assistance after-hours?

An after hours number is available for all our guests – we have an onsite manager who will be happy to help you.

What if I have a complaint?

Please tell us. A positive guest experience is what we are about and if we can do anything to make your stay more enjoyable please let us know.

What other Holiday Parks do you own?

Ingenia Holidays is an ever-expanding portfolio of properties spread throughout coastal and regional NSW and Queensland. Check the park list on the main toolbar to see exactly where our parks are located.

Do you have annual vans?

Yes, we do! Contact our friendly team directly to discuss availability.

Do you offer permanent housing?

We do not offer long-term accommodation at Ingenia Holidays Broulee.

Do you have a loyalty program?

Watch this space, we are working on it!

Are you a member of one of the park chains?

Yes, we are a member of Big4.