Frequently asked questions

What time is check-in?

From 3pm for cabins and from 11am for campsites.

What time is check-out?

By 10am for both cabins and campsites.

Will my cabin be serviced during my stay?

Whilst we can provide additional fresh towels and linen for a small fee, we do not service our cabins every day of your stay. Please speak to our friendly team for more information.

Do I need to bring linen for my cabin?

No – we supply linen, pillows, and towels for all our cabins. Please bring a beach towel for the pool though.

Can I check-in early?

Early check-ins outside our designated arrival times is subject to approval and is not available during peak/high seasons. Please contact reception to confirm if this option is available for your reservation.

Can I have a late check-out?

Late departures outside our designated departure time is subject to approval and is not available during peak/high seasons. Please contact reception to confirm if this option is available for your reservation.

Is there beach access?

Yes, the park has a private beach track to One Mile Beach. The walking track is at the back of the park and takes roughly 10 minutes to walk.

Are dogs allowed?

Yes – but there are restrictions we have put in place to allow a balance for all our guests staying in the park. Please contact our friendly team for more information.

Are fires allowed?

Small braziers are permitted subject to management approval and safe use. Approval is to be sought prior to Brazier usage from management during office hours. The use of Braziers is subject to weather conditions and fire bans. Brazier must be off the ground on stable legs, attended to at all times and completely extinguished whilst unattended. Please be considerate of your neighbours and make sure other sites are not being smoked out. Coals are to be disposed of in a safe manner, not placed in garden beds or sites. Grass or sites are not to be damaged (fees may apply for damages caused). Staff reserve the right to ask you to extinguish your braziers if any of the conditions are not being met or if weather conditions are not suitable for usage.

Do you sell firewood?

Yes, we do. It is $20 per bag, purchased at Reception during office hours however supply is limited. Firewood is for use inside our Communal Fire Pits during the Winter months only.

How many people can use the pool area?

As per current Health Department guidelines due to Covid-19; a maximum 100 people.

Can my visitors use the pool area?

Yes, the cost is $8 per swimmer, and entry is at the discretion of Park Management. Please note that during NSW Public School Holidays or long weekends, Management is unable to accept paying visitors.

Are the pools heated?

We do have a heated outdoor plunge pool, but unfortunately our main pools are not heated.

Is there internet access?

We offer complimentary WIFI for all our park guests. Additional WIFI can be purchased by our Internet provider – please visit our office for more information on how to purchase a package. As we tend to find phone reception is quite poor due to our location, we recommend bringing a good book instead!

What facilities are under maintenance?

Our children’s waterslides are currently under repair however, the children’s pool area is open to our guests.

What is Middle Rock Restaurant Café & Bars operating hours?

The restaurant is CLOSED Monday – Wednesday. The restaurant is OPEN Thursdays from 8am – 8pm, Fridays and Saturdays from 7:30am – 9pm, and Sundays from 7:30am – 4pm. During NSW Public School holidays, Public Holidays and long weekends, the restaurant is open every day from 7:30am – 9pm. **Restaurant hours are subject to change**