Frequently asked questions
We offer Pet Friendly Sites and Cabins, subject to availability and blackout dates may apply. To book your pet-friendly stay call or email park reception.
We are located at 217 Commercial Road in Vineyard, NSW
Our reception is open 9am-5pm 7 days
You can check-in anytime from 2:00pm.
Check-out time is 10:00am unless arranged prior.
We sure do! But you will need to let us know in advance so we can arrange your access!
Please contact us during office hours to arrange an after-hours check-in.
Our park is 13 hectares.
We are a short 10 minute drive to both Rouse Hill Shopping Centre and the Windsor shops.
There is a shopping mall with a large range of shops, including a supermarket and a cinema. There is also a selection of restaurants and cafes nearby.
We are easy to find! There is direct street access to the park, with entry at the boom gates. We are less than 1km from Windsor Road.
We have a range of accommodation options, from budget through to three bedroom villas.
You won’t need to bring your own linen. It is all provided (including towels) when staying in our cabin accommodation.
We have a variety of caravan and camping sites to suit a wide range of caravans and tents.
We have sites to suit a range of caravans and motorhomes. We can accommodate anything up to 24ft, and even 5th wheelers. Please call the park directly to check your rig’s suitability.
Yes. Please call our friendly staff directly to discuss your requirements.
Yes, but be sure to book in advance.
We have a variety of ensuite sites available.
We provide a dump point for use by in-house guest use.
We have an amenities block with male/female toilets and showers. An accessible bathroom is also available.
Yes, we have both washing machines and dryers available.
Our machines cost $5 per load for both the washing machines and the dryers.
We sure do! We have BBQ facilities near the swimming pool and in the camp kitchen area.
We do not charge for the use of BBQs.
We have a small kiosk on site where you can purchase a limited amount of supplies.
Unfortunately, we do not have a restaurant on site at this time.
We provide unlimited WiFi.
We have a swimming pool and kids playground, as well as a games room.
Yes, but they will need to complete a Bike Licence and have a riders wristband on at all times.
The park is close to the Hawkesbury River and a short drive to the Wisemans Ferry. There are great golf courses in the area and it is only a short drive to entertainment in both Rouse Hill and Penrith.
It is a bit of a drive – we are about an hour from both Bondi and Manly.
We have a jump pad, in addition to our other great facilities.
You should always book in advance to avoid disappointment. You can also snag yourself some great deals by booking in advance!
Our tariffs vary throughout the year. You can get some great deals on holidays during the quieter months, whilst during the peak summer months, you are looking at higher rates.
We accept Visa and MasterCard.
This may vary depending on the time of year you are looking to stay. It is best to check your exact dates to ensure you are provided with accurate information.
Our cancellation policy can vary depending on the time of year and the rate you book. It is best to confirm this at the time of booking or by checking the terms and conditions page for a general policy.
We have a staff member who lives on-site, should you require emergency assistance after-hours.
For after-hours assistance, dial 0460313718.
Tell us! A positive guest experience is what we are about! Don’t be afraid to have a chat with one of our friendly team or our park manager if you have any issues. If we can do anything to make your stay more enjoyable, please let us know so we can look into it straight away!
Ingenia Holidays is an ever-expanding portfolio of properties spread throughout coastal and regional NSW and Queensland. Check the park list on the main toolbar to see exactly where our parks are located.
We do not offer annual holiday rentals.
We do offer permanent lifestyle accommodation options. Please contact us directly to discuss availability.
Watch this space, we are working on it!
Yes – Family Parks.