Is your caravan park pet friendly?
Yes it is! Pets are welcome on our caravan and camping sites. However, it is best to check the availability of pet friendly sites with the park prior to booking.
Are dump points provided at caravan parks?
We have two dump points for the use of in house guests.
How close is the caravan park to the town centre?
We are just a short 10 to 15 minute walk into the town centre of Nambucca Heads.
What facilities does the town offer?
The beautiful town of Nambucca Heads offers a variety of boutique shops, cafes, restaurants, and entertainment including a movie theatre.
Do you have caravan sites as well as cabins?
We have a wide range of powered caravan and camping sites, we also have ensuite caravan sites for those looking for a little bit of luxury.
What type of cabins do you have?
We have a wide variety of cabin accommodation to suit all needs and budgets.
What size caravans and motorhomes?
We have a variety of sites available to suit a range of caravan and motorhome sizes. We can accommodate anything up to Winnebago’s!
Do you have room for big rigs and motorhomes?
We sure do! We cater for most motorhomes with limited space for 5th wheelers, due to limited spots always call ahead to make your booking!
What size sites do you have?
We have a variety of caravan and camping sites, always call the property to check your rigs suitability.
Do you have sites that fit camper trailers?
We sure do but make sure you book in advance!
What type of amenities do you offer?
We offer two well maintained and functional amenities blocks to include bathroom, shower facilities, coin operated laundry facilities and even a car wash!
Do you have washing machines and dryers for guest use?
How much is it to use your washing machine/dryer?
Our machines are coin operated and cost $5 per load for the use of both the washing machines and dryers.
Do you have ensuite facilities for caravan and camping?
We have a variety of ensuite sites available; make sure you book in advance!
What is the minimum reservation period?
Depending upon the time of year you are looking to stay, its best to check your exact dates to ensure you are provided with accurate information.
What are your park opening hours?
8am - 7pm.
Do you allow fires?
Do you have BBQ facilities?
We sure do! It wouldn't be Australian not too!
Is there a charge to use your BBQ facilities?
We do not charge for the use of BBQ's.
Do you have a camp kitchen?
We have a fantastic recreation room with full camp kitchen facilities including stove and over, BBQ's, fridge and microwave. Guests should bring along their cooking gear and utensils.
Do you allow children to ride bikes, scooter, rip sticks and roller blades?
Of course we do, but they will need to complete a Bike License and have a rider’s wristband on at all times.
How far are you from the beach?
We are a short 2 minute walk from the beach, with direct access from our park. Please note that the beach is not patrolled however a patrolled beach is located just a 2 minute drive into town.
How far are you from the river?
We are located just beside the mouth of the Nambucca River, where the river meets the sea. Enjoy the beautiful views of the river from our park.
If staying in a cabin do we need to bring our own linen?
No, we provide all linen for all beds (that includes towels!).
Do I need to book before I arrive?
You should always book in advance to avoid disappointment; you can also snag yourself some great deals by booking in advance!
What are your tariffs?
Our tariffs vary throughout the year, you can get some great deals on breaks away during the quieter months, whilst during the peak summer months you are looking at higher rates.
How big is the park?
What facilities do you have for children?
There are loads of activities for the kids to enjoy at Ingenia Holidays White Albatross! We have a fabulous resort style pool, waterslide and water Splash Park, a Children's playground and tidal swimming lagoon with a beach for swimming, fishing or water activities. We also have a games room including a pool table!
What is access like to the property?
We are easy to find, entry is via the front entrance boom gates.
Where are you located?
We are located on 52 Wellington Drive in Nambucca Heads. Approximately 1 hour south of Coffs Harbour and the midway point from Sydney and Brisbane.
What is there to do in the surrounding areas?
Nambucca Heads and the surrounding area offers an array of activities to keep you entertained on your seaside holiday! Visit the beautiful Nambucca Heads Beach and array of gorgeous beaches in the nearby towns or take a walk onto the V-wall and admire the outdoor gallery of paintings from visitors to the area. Explore the Nambucca River on a River Cruise, or try your hand at a number of different water activities including canoeing, paddle boarding and surfing. Nambucca Heads is famous for its great fishing; throw in a line with the options of deep-sea charter, estuary or beach fishing! We suggest throwing a line in off the break wall at the front of the park and make use of the fish cleaning facility within the park!
Do you have internet access?
We offer Wi-Fi throughout the park (there may be a cost associated with this please contact us for details)
Do you have a shop onsite?
We have kiosk and cafe onsite for your enjoyment and convenience. The kiosk stocks a limited supply of those last minute items!
Do you have a restaurant onsite?
We sure do! Enjoy a great meal and cold beverage at our onsite licensed V-Wall Tavern and Bluewater Bistro!
Do you have a kiosk onsite?
We have kiosk and cafe onsite for your enjoyment and convenience.
What time is check-in?
You can check-in any time from 2pm through till 7pm
What time is check-out?
Check-out is 10am unless prior arrangement.
Do you allow late arrivals?
We sure do! But you will need to let us know in advance so as we can arrange your access!
What is your cancellation policy?
Our cancellation policy can vary depending upon the time of year you book and rate you book. It is best to confirm this at the time of your reservation or check on the terms and conditions page for a general policy.
What if I have a complaint?
Tell us! A positive guest experience is what we are about! If we can do anything to make your stay more enjoyable please let us know!
What other Holiday Parks do you own?
Ingenia Holidays is an ever expanding portfolio of properties spread through costal and regional NSW and South East Queensland. Check the parks list on the main toolbar to see exactly where our parks are located.
Do you have annual vans?
We don't offer annual holiday rentals.
Do you offer permanent housing?
We do not have permanent accommodation available.
Do you have a pool?
We sure do! We offer a beautiful resort style swimming pool, waterslide and water Splash Park for our guest’s enjoyment!
Do you have a jumping Cushion?
We don't have a Jumping Cushion but we do have some other great facilities!
Do you have a loyalty program?
Watch this space, we are working on it!
What is your late check-in procedure?
If you intend to check-in after hours please contact during office hours to arrange entry.
What if I need assistance out of hours?
We have an onsite park caretaker, a contact number is provided upon check at the park.
Is there onsite management or caretaker?
We have a caretaker onsite who is happy to help should you require emergency assistance after hours.
What credit cards do you accept?
Visa and MasterCard
Are you a member of one of the park chains?
Yes, we are a Top Tourist park.