• Hunter Valley

FAQs

Is your caravan park pet friendly?

Yes it is! Pets are welcome on our caravan and camping sites. However, it is best to check the availability of pet friendly sites with the park prior to booking. 

Are dump points provided at caravan parks?

We provide a dump point for in house guest use.

How close is the caravan park to the town centre?

We are 1.5km away from Cessnock’s town centre.  

What facilities does the town offer?

Visit award winning wineries, fine dining restaurants and cafes. The Hunter Valley Zoo and Hunter Valley Gardens are must see destinations and for a little more adventure why not try sky diving, hot air ballooning, bike riding or horse riding. For those who like a little culture there are also cooking schools as well as championship golf.

Do you have caravan sites as well as cabins?

We have a variety of caravan and camping sites to suit a wide range of caravans and tents.

What type of cabins do you have?

We have a wide variety of cabin accommodation to suit all needs and budgets.

What size caravans and motorhomes?

We have a variety of sites available to suit a range of caravan and mororhome sizes.  We can accommodate anything up to 30ft and even 5th wheelers.  

Do you have room for big rigs and motorhomes?

We sure do! We cater for most motorhomes with limited space for 5th wheelers, due to limited spots always call ahead to make your booking!

What size sites do you have?

We have a variety of caravan and camping sites, always call the property check your rigs suitability.

Do you have sites that fit camper trailers?

We sure do, but make sure you book in advance!

What type of amenities do you offer?

2 Amenities blocks with showers, toilets & hand basins. 

Do you have washing machines and dryers for guest use?

Yes.

How much is it to use your washing machine/dryer?

$4 per wash and dry cycle.

Do you have ensuite facilities for caravan and camping?

Unfortunately we do not offer ensuite sites.

What is the minimum reservation period?

Depending upon the time of year you are looking to stay, its best to check your exact dates to ensure you are provided with accurate information.

What are your park opening hours?

9am - 6pm.  

Do you allow fires?

No.

Do you have BBQ facilities?

We sure do! It wouldn't be Australian not too!

Is there a charge to use your BBQ facilities?

We do not charge for the use of BBQ's

Do you have a camp kitchen?

Yes we do! We have a great camp kitchen with Wood Fire Pizza Oven, BBQ's, open fire as well as lounge and TV facilities.  

Do you allow children to ride bikes, scooter, rip sticks and roller blades?

Of course we do, but they will need to complete a Bike License and have a rider’s wristband on at all times.

How far are you from the beach?

It’s a bit of a drive, 100km to be exact! Best not to expect a coastal getting away when heading to the Hunter Valley!

How far are you from the river?

We are approximately 50 minutes drive to The Hunter River.

If staying in a cabin do we need to bring our own linen?

No, we provide all linen for all beds (that includes towels!).

Do I need to book before I arrive?

You should always book in advance to avoid disappointment; you can also snag yourself some great deals by booking in advance!

What are your tariffs?

Our tariffs vary throughout the year, you can get some great deals on breaks away during the quieter months, whilst during the peak summer months you are looking at higher rates.

How big is the park?

120 Sites

What facilities do you have for children?

We have a Jumping cushion, swimming pool and giant chess set to keep the kids entertained.

What is access like to the property?

We are easy to find, we have direct street access and the entry is at the front boom-gate.

Where are you located?

On the border line of Cessnock and Pokolbin, 137 Mount View Rd, Cessnock NSW

What is there to do in the surrounding areas?

Visit award winning wineries, fine dining restaurants and cafes. The Hunter Valley Zoo and Hunter Valley Gardens are must see destinations and for a little more adventure why not try sky diving, hot air ballooning, bike riding or horse riding. For those who like a little culture there are also cooking schools as well as championship golf.

Do you have internet access?

We offer Wi-Fi throughout the park (there may be a cost associated with this please contact us for details).

Do you have a shop onsite?

We don't have a shop onsite but you will able to pick up all of your supplies with a quick trip into town.

Do you have a restaurant onsite?

We have a fantastic restaurant on site, Blue Thai; here you will find a selection of delicious Thai style dishes!

Do you have a kiosk onsite?

We do not have a kiosk onsite, but we do sell ice creams.

What time is check-in?

We offer staggered check in times, 12noon for powered sites, Cabins 2pm through till 6pm.

What time is check-out?

Check-out is 10am unless prior arrangement.

Do you allow late arrivals?

We sure do! But you will need to let us know in advance so as we can arrange your access!

What is your cancellation policy?

Our cancellation policy can vary depending upon the time of year you book and rate you book. It is best to confirm this at the time of your reservation or check on the terms and conditions page for a general policy.

What if I have a complaint?

Tell us! A positive guest experience is what we are about! If we can do anything to make your stay more enjoyable please let us know!

What other Holiday Parks do you own?

Ingenia Holidays is an ever expanding portfolio of properties spread through costal and regional NSW and South East Queensland. Check the parks list on the main toolbar to see exactly where our parks are located.

Do you have annual vans?

We don’t offer annual holiday rentals.

Do you offer permanent housing?

We do offer permanent lifestyle accommodation options, it best to contact us directly to discuss availability.

Do you have a pool?

We sure do! We have an awesome resort pool as well as lap pool. Please note that the swimming pool is seasonal and closes during the winter months.

Do you have a jumping Cushion?

Of course we do! There is no better way to play than by bouncing!

Do you have a loyalty program?

Watch this space, we are working on it!

What is your late check-in procedure?

If you intend to check-in after hours please contact during office hours to arrange entry.

What if I need assistance out of hours?

Please use the after hour’s contact phone number located on the front door of reception, if there is an emergency please contact 000.

Is there onsite management or caretaker?

We have a caretaker onsite who is happy to help should you require emergency assistance after hours.

What credit cards do you accept?

Visa and MasterCard

Are you a member of one of the park chains?

Yes, we are a BIG4 Property. 

Weather

11°C

Fair

Wind: Southwest, 2.2km/h

Pressure: 1020 hPA

Sunrise: 4:00PM Sunset: 4:07AM

Ingenia Holidays
Hunter Valley

TripAdvisor

Ingenia Holidays
Hunter Valley

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