SUPPORT HUB

WE ARE HERE TO HELP

A MESSAGE FROM OUR INGENIA HOLIDAYS  FAMILY

COVID-19 

It’s a little hard not to feel overwhelmed by what is going on in our world at the moment. During this time of uncertainty we want to assure you we are here to help! We know the best holidays are well planned ones – below are some handy resources to help with planning.

LATEST UPDATES

Facilities

Based on government advice we have adjusted our operating procedures.

Our parks currently remain open to provide essential travel to those in need. 

Parks

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Stay Connected

Self-Contained

Accommodation

What is self-contained accommodation?

Government Changes

Keep up to date with the official travel advice from the Australian Government Department of Health

FAQs

Our FAQs cover off the most commonly asked questions and policy changes.

Is your travel essential?

COVID-19 

The Australian Government now recommends that Australians must avoid all non-essential domestic travel. At this time Ingenia Holidays is only able to accept reservations from travellers that meet the criteria of ‘essential travel’. For a reservation to be considered as essential domestic travel guests must meet one of the following four criteria.

You are traveling for work

You are in transit and moving towards your permanent address

You are seeking a safe place to stay

You are permanently transient - no fixed address.

If your situation meets one of the above criteria use the contact form below to get in touch with Ingenia Holidays

CONTACT OUR TEAM

Our team are standing by and ready to help. 

Simply fill out the form below and they will be in contact within 24 hours. 

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