• RIVERSHORE

FAQs

Is your park pet friendly?

We offer Pet Friendly Sites only (subject to availability). To book your pet-friendly stay call or email park reception.

Do you allow fires?

We have two communal fire pits for guest use.

What time is check-out?

Check-out is before 10am.

How do you charge for power?

Ingenia Holidays Rivershore has opted for metered power at all of our sites. This method means you only pay for what you use. 

Do you have a maximum stay length?

Ingenia Holidays Rivershore is 100% tourism based, with no permanents. The maximum stay length of 28 days. 

Is the restaurant/bar & cafe open to the public?

Our restaurant and bar; ‘Driftwood’ is open to the public. It is fully licensed, however BYO Wine is permitted with a corkage is $5 per person. Our Kitchen is closed Monday nights. Open for Lunch Monday to Sunday. Open for Breakfast, Lunch & Dinner – Wednesday to Sunday. We strongly recommend making a reservation by calling 07 5458 2200. 

Do you have a designated smoking area?

Ingenia Holidays Rivershore has a designated smoking area just outside the visitor carpark.

Do you permit day guests?

Ingenia Holidays Rivershore permits day guests outside of school holidays for a small fee. All visitors must sign in and wear the appropriate wristband. Those found to be using the facilities without one will be asked for payment or asked to leave.

Do you have a boat ramp?

Ingenia Holidays Rivershore has its own private boat ramp for those who wish to launch from the park. Any craft over 6m will need to use the public boat ramp located 1km down the road. 

Can we bring our bikes, scooters and skateboards?

Yes, but they will need to complete a Bike Licence and have a rider’s wristband on at all times, in addition to a helmet. Our resort is a shared zone and speed limit is capped at 10km/hour. As such, speeding through the resort will not be tolerated. To ensure children’s safety we advise parents to inform their kids to only use their equipment within the park and not go outside the boom gates where public traffic and check-ins/check-outs are frequent.  

Where are you located?

99 David Low Way, Diddillibah, QLD

How big is the park?

10 Acres. We have 87 sites and 15 glamping tents.

What time is check-in?

You can check-in from 2pm.

How close is the park to the town centre?

7km to Sunshine Plaza shopping centre at Maroochydore, 3km to Bli Bli shopping village.

What is access to the property like?

Ingenia Holidays Rivershore is accessed easily from the road, but guests need a boomgate code for access to the wider park. 

What type of cabins do you have?

We have 15 safari tents in total at Rivershore, each of which features an ensuite bathroom, kitchenette and a four-poster king bed. 

What size caravans and motorhomes can you accommodate?

We have extra large sites but make sure you book in advance.

Do you have sites to fit camper trailers?

Yes, but make sure to book in advance. 

Do you have ensuite facilities for caravan and camping sites?

Unforunately, we do not. 

What type of amenities do you offer?

 We have 3 amenities blocks, 3 camp kitchens and 3 laundry rooms. For fans of water sports, kayaks and stand-up paddleboards are available for hire. There’s also a pontoon and boat ramp so amateur anglers can try their luck at catching some fish for dinner.

Do you have BBQ facilities?

Yes. There is no charge to use the BBQ facilities. 

Do you have a restaurant on site?

Our restaurant and bar, ‘Driftwood’ is open to the public. It is fully licensed, however BYO Wine is permitted with corkage of $10 per bottle. The Cafe is open from 8am - 8pm. Check the website for kitchen hours. We strongly recommend making a reservation by calling 07 5458 2200.

How much is it to use your washing machine/dryer?

$5 a wash, $5 to dry. 

What facilities do you have for children?

We have a heated swimming pool, kids pool, water slide, kangaroo jumper, playground, mini golf and a outdoor cinema for the kids to enjoy. 

What is there to do in the surrounding area?

There's so much to see and do in the Sunshine Coast. There's shopping, great beaches, stunning hinterland and many other attractions like Sea Life Sunshine Coast, Strike Holey Moley Maroochydore, The Big Pineapple or Aussie World. 

How far are you from the beach?

We are 7km form the beach, but right on the Maroochy River.

Do you have a pool?

We have a heated swimming pool and a kids pool with 2 slides. 

Do you have a jumping cushion?

Yes. 

Do you have annual vans or permanent housing?

No. 

Do you allow late arrivals?

If you intend to check-in after hours please contact during office hours to arrange entry.

Do we need to bring our own linen if staying in a cabin?

We provide bath towels and all linen for beds. 

Are dump points provided at your caravan park?

We provide a dump point for in-house guest use.

What if I need assistance after-hours?

There is a call button located beside the reception door, as well as an after hours contact by phone.

Do I need to book before I arrive?

You should always book in advance to avoid disappointment and you could snag yourself a great deal by booking in advance. 

What are your tariffs?

Our tariffs vary throughout the year, you can get some great deals on breaks away during the quieter months, whilst during the peak summer months you are looking at higher rates.

What credit cards do you accept?

Visa and Mastercard. 

What is the minimum reservation period?

Depending upon the time of year you are looking to stay, minimum stays may be required (particulary during school holidays or peak seasons). It is best to check the booking conditions once you have decided on your exact dates to ensure you are provided with accurate information.

What if I have a complaint?

Please tell us. A positive guest experience is what we are about and if we can do anything to make your stay more enjoyable please let us know.

What other holiday parks do you own?

Ingenia Holidays is an ever expanding portfolio of properties spread through costal and regional NSW and South East Queensland. Check the parks list on the main toolbar to see exactly where our parks are located.

Do you have a loyalty program?

Watch this space, we are working on it.

Are you a member of one of the park chains?

Yes, we are a BIG4 Property.
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