• BIG4 Lake Conjola

FAQs

Where are you located?

We are located at 1 Norman Street in Lake Conjola, NSW.

What are your park opening hours?

Our reception opening hours vary depending on the season. We are open from 8:00am to 7:00pm during peak times, from 8:00am to 6:00pm during off-peak times and from 8:00am to 5:00pm during winter.

What time is check-in?

You can check-in anytime from 2pm to close. 

What time is check-out?

Check-out time is 10:00am. 

Do you allow late arrivals?

Yes, we do! But you will need to let us know in advance so we can arrange your access.

How big is the park?

Our park is set on 54 acres.

What is your late check-in procedure?

Please contact us during office hours to arrange an after-hours check-in. 

How close is the park to the town centre?

We are a short 5 minute drive to Milton.

What facilities does the town offer?

There is a supermarket, bottle shop, post office, petrol station, chemist and hospital in Milton. There are also plenty of dining options within a 10 minute drive of our park. 

What is access to the property like?

From the Princess Highway, turn onto the Lake Conjola Entrance Road. After approx 3km, turn onto Norman Street, you will find us on the left. 

What type of cabins do you have?

We have a wide variety of cabin accommodation to suit all needs and budgets.

Do you have caravan sites as well as cabins?

We have a variety of caravan and camping sites to suit a wide range of caravans and tents.

Do we need to bring our own linen if staying in a cabin?

You won't need to bring your own linen. It is all provided (including towels) when staying in our cabin accommodation. 

What size caravans and motorhomes can you accommodate?

We have sites large enough to comfortably fit 5th wheelers as well as camper trailers up to 25 feet. Please call the park to check your rigs suitability.​

Do you have room for big rigs and motorhomes?

We sure do! Feel free to have a chat with our friendly team about your requirements. 

Do you have sites to fit camper trailers?

We sure do, but make sure you book in advance!

Do you have ensuite facilities for caravan and camping?

We do not have ensuite facilities, but we have plenty of functional shared amenities.

Are dump points provided at caravan parks?

We provide a dump point for use by in-house guest use.

Is your caravan park pet friendly?

Unfortunately, we do not accept pets in the cabins or on sites.

What type of amenities do you offer?

We have five amenities blocks as well as a dedicated children's bathroom.

Do you have washing machines and dryers for guest use?

Yes, we do. We have five guest laundries. 

How much is it to use your washing machine/dryer?

Our machines cost $5 per load for both the washing machines and the dryers. Please note, $1 coins are required for operation. 

Do you have BBQ facilities?

We sure do! It would be un-Australian not too!

Is there a charge to use your BBQ facilities?

We do not charge for the use of BBQs.

Do you have a camp kitchen?

No, we do not have a camp kitchen. 

Do you allow fires?

Yes, but they must be in a compliant Brazier, elevated off the ground. Fires are permitted only after obtaining an Acknowledgement Form from reception. This will be dependent on fire danger levels and wind conditions. 

Do you have a shop on site?

Yes, we have a kiosk open on site. The kiosk is open every day during peak season and on weekends during the quieter months.

Do you have a restaurant on site?

No, we do not have a restaurant on site. There are plenty of dining options throughout the local area. 

Do you have internet access?

Yes, internet access is available in the park. Please speak to our friendly reception team for more details.

What facilities do you have for children?

We have a resort style pool with a sandy beach entrance. We also have a spray park for the little kids and a splash park for the older kids. Kids can also enjoy two jumping cushions; one is a dedicated toddler jumping cushion. We also have a games room, complete with Pin Ball machines and arcade games, including a ball pit for the littlies.

Do you allow children to ride bikes, scooter, ripsticks and roller blades?

Yes, but they will need to complete a Bike Licence and have a rider’s wristband on at all times.

What is there to do in the surrounding areas?

There is so much to do in the Lake Conjola and surrounding area. We are located next to a golf course. There are also numerous bush walks and opportunities for snorkelling and scuba diving. You can do some horse riding or winery tours, plus so much more!

How far are you from the beach?

We are located 1.5km from the beach front, but right on Lake Conjola.

How far are you from the river?

We are located on just 600m from Lake Conjola and adjoining rivers. 

Do you have a pool?

We have an amazing resort pool with a sandy beach entrance, a spray park for the little kids, and a splash park for the older kids.

Do you have a jumping cushion?

Yes, we have two! One for the toddlers and one for the bigger kids!

Do I need to book before I arrive?

You should always book in advance to avoid disappointment. You can also snag yourself some great deals by booking in advance!

What are your tariffs?

Our tariffs vary throughout the year. You can get some great deals on holidays during the quieter months, whilst during the peak summer months, you are looking at higher rates.

What credit cards do you accept?

We accept Visa and MasterCard.

What is the minimum reservation period?

This may vary depending on the time of year you are looking to stay. It is best to check your exact dates to ensure you are provided with accurate information.

What is your cancellation policy?

Our cancellation policy can vary depending on the time of year and the rate you book. It is best to confirm this at the time of booking or by checking the terms and conditions page for a general policy.

What if I need assistance after-hours?

There is a phone number located at reception for after-hours assistance. Please call this number to contact our on-site manager. 

What if I have a complaint?

Tell us! A positive guest experience is what we are about! Don't be afraid to have a chat with one of our friendly team or our park manager if you have any issues. If we can do anything to make your stay more enjoyable, please let us know so we can look into it straight away!

What other holiday parks do you own?

Ingenia Holidays is an ever-expanding portfolio of properties spread throughout coastal and regional NSW and Queensland. Check the park list on the main toolbar to see exactly where our parks are located.

Do you have annual vans?

Yes, we do. Our annual holiday guests love it!

Do you offer permanent housing?

We do not offer long-term accommodation at Ingenia Holidays Lake Conjola.

Do you have a loyalty program?

Watch this space, we are working on it!

Are you a member of one of the park chains?

Yes, we are a BIG4 property.
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