• Albury

FAQs

Where are you located?

We are located at 7 Catherine Crescent in Lavington NSW.

What are your park opening hours?

Our reception is open from 9:00am to 5:00pm, 7 days a week.

What time is check-in?

You can check-in anytime from 2:00pm through till 5:00pm.

What time is check-out?

Check-out time is 10:00am.

Do you allow late arrivals?

Yes, we do! But you will need to let us know in advance so we can arrange your access.

What is your late check-in procedure?

Please contact us during office hours to arrange an after-hours check-in. 

How big is the park?

Our park is 8.5 hectares.

How close is the park to the town centre?

We are a short 5 minute drive to the Lavington Shopping Centre and a 10 minute drive to Albury Town Centre.

What facilities does the town offer?

Albury is a beautiful city that offers a great selection of shopping, dining, and entertainment options, as well as wineries, attractions and events.

What is access to the property like?

We are located just 2km from the Hume Highway, on the corner of Wagga Road and Catherine Crescent in Lavington.

What type of cabins do you have?

We have both two bedroom and studio cabins available.

Do we need to bring our own linen if staying in a cabin?

You won't need to bring your own linen. It is all provided (including towels) when staying in our cabin accommodation. 

Do you have caravan sites as well as cabins?

We have a variety of caravan and camping sites available, including ensuite and drive-through caravan sites.

What size caravans and motorhomes can you accommodate?

We have sites to suit a range of caravans and motorhomes. Our drive-through sites are approximately 18m long. Please call the park to check your rig's suitability.

Do you have room for big rigs and motorhomes?

We sure do! Feel free to have a chat with our friendly team about your requirements. 

Do you have sites to fit camper trailers?

We sure do, but be sure to book in advance!

Do you have ensuite facilities for caravan and camping sites?

We have a variety of ensuite sites available for caravans, make sure you book in advance!

Are dump points provided at your caravan park?

We provide a dump point for use by in-house guests.

Is your caravan park pet friendly?

Yes it is! Dogs are welcome on our caravan and camping sites. However, it is best to check the availability of pet-friendly sites with the park prior to booking.

What type of amenities do you offer?

Our amenities block has both male and female toilet and shower facilities.

Do you have washing machines and dryers for guest use?

Yes, we have both washing machines and dryers available. 

How much is it to use your washing machine/dryer?

Our machines cost $3 per load for both the washing machines and the dryers. 

Do you have BBQ facilities?

We sure do!

Is there a charge to use your BBQ facilities?

We do not charge for the use of BBQs.

Do you have a camp kitchen?

No.

Do you allow fires?

We don't allow fires in the park. 

Do you have a shop on site?

We don't have a shop on site, but you will be able to pick up all of your supplies with a quick trip into town.

Do you have a restaurant on site?

We don't have a restaurant on site, but we are only 10 minutes from Albury, where you will find a variety of dining options.

Do you have internet access?

We do not have Wi-Fi available currently, however, we are working on this!

What facilities do you have for children?

We have a lovely swimming pool and kids playground.

Do you allow children to ride bikes, scooter, ripsticks and roller blades?

Yes, but they will need to complete a Bike Licence and have a riders wristband on at all times.

What is there to do in the surrounding area?

There is plenty to do in Albury and the surrounding area. Walk the Murray River Trail or visit Lake Hume. Take the kids to Supatramp Wodonga (indoor adventure playground) for a fun family day out! For the water lovers, why not hire a kayak, canoe or stand-up paddleboard to explore Lake Hume or the Murray River. Or take a river cruise or a guided fishing lesson!

How far are you from the beach?

It's a pretty decent drive - 330km to be exact! Best not to expect a coastal holiday when heading to Albury!

How far are you from the river?

We are approximately 8km from the Murray River. 

Do you have a pool?

We sure do! It wouldn't be a holiday park without a pool!

Do you have a jumping cushion?

We don't have a jumping cushion, but we do have some other great facilities!

Do I need to book before I arrive?

You should always book in advance to avoid disappointment. You can also snag yourself some great deals by booking in advance!

What are your tariffs?

Our tariffs vary throughout the year. You can get some great deals on holidays during the quieter months, whilst during the peak summer months, you are looking at higher rates.

What credit cards do you accept?

We accept Visa and MasterCard.

What is the minimum reservation period?

This may vary depending on the time of year you are looking to stay. It is best to check your exact dates to ensure you are provided with accurate information.

What is your cancellation policy?

Our cancellation policy can vary depending on the time of year and the rate you book. It is best to confirm this at the time of booking or by checking the terms and conditions page for a general policy.

Is there an on site manager or caretaker?

We have a caretaker on site who is happy to help should you require emergency assistance after hours. 

What if I need assistance after-hours?

Please call the Park Manager on 0448 003 991.

What if I have a complaint?

Tell us! A positive guest experience is what we are about! Don't be afraid to have a chat with one of our friendly team or our park manager if you have any issues. If we can do anything to make your stay more enjoyable, please let us know so we can look into it straight away!

What other holiday parks do you own?

Ingenia Holidays is an ever-expanding portfolio of properties spread throughout coastal and regional NSW and Queensland. Check the park list on the main toolbar to see exactly where our parks are located.

Do you have annual vans?

We don't offer annual holiday rentals.

Do you offer permanent housing?

We do offer permanent lifestyle accommodation options; contact us directly to discuss availability.

Do you have a loyalty program?

Watch this space, we are working on it!

Are you a member of one of the park chains?

No, we are not. 

Weather

6°C

Partly cloudy

Wind: West, 4.7km/h

Pressure: 1014 hPA

Sunrise: 6:50AM Sunset: 5:42PM

Ingenia Holidays Albury

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Ingenia Holidays Albury

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